An exciting opportunity has arisen to become the Managing Director of the newly formed company Sefton Hospitality Operations Ltd (SHOL).  The position is based at Crosby Lakeside Adventure Centre (CLAC), set in the heart of Crosby Coastal Park, but will ultimately work across the borough of Sefton. 

Reporting to the Chair of the Board of Directors you will set up a new hospitality business, starting at Crosby Lakeside Adventure Centre, and provide strategic leadership and direction for the business.  You will be responsible for developing and implementing a business plan for Sefton Hospitality Operations Ltd, and in the first six months agreeing and managing the fit-out of the new hospitality offer at the CLAC, as well as recruiting the new hospitality team to support development of the offer and future growth of the business.

Maintaining a customer focus with a relentless pursuit of excellent outcomes, you will provide motivational leadership and set standards that will ensure clarity of vison and delivery expectations.  With a proven track record of delivering results in either casual dining, managed pub or hospitality, accommodation or retail sector, you will bring industry relationships that will support the growth and success of the business. The new Managing Director will have a passion for developing talent and helping people achieve their potential and their ambitions in the company and in the sector. The vision is for the company to be an employer of choice in the sector, and the successful candidate will exemplify and embed that aspect of the organisation’s culture.   

You will also have the ability to bring innovation and creative ideas to the company, both to maximise the opportunity at CLAC and to enable the sustainable, profitable growth of the business.  

As Managing Director, you will be accountable for all aspects of the performance of the business, including operational excellence and financial performance. You will have full accountability for the business P&L and ensure that opportunities for driving footfall and sales are maximised.  You will be expected to help the business and venues thrive, bringing a proven track record of driving success on a large scale at a multi-site level.

We are looking for someone with lots of passion and is a real self-starter, who is pushing for the next stage of their career.  You will use your considerable operational and branded experience to help deliver excellence across the business whilst motivating, developing and inspiring your team members to maximise their potential.  Evidence of continuous professional, management and leadership development is required.

As Managing Director, you will attract, develop and retain a talented team, managing their performance to deliver the highest brand standards and customer service in a fast-paced environment.  Customer-focused with a commitment to continuous improvement you will be able to engage and inspire your teams to deliver measurable excellence in customer service. 

You will bring relevant sector relationships, with key suppliers for example, and an ability to develop and maintain key strategic partnerships.  You will possess excellent communication and commercial skills, displaying a proven track record in implementing growth plans, delivering results and maximising profit in a managed environment.

The Managing Director will be a dedicated and tenacious individual who is adaptable to change and will thrive in a fast-paced environment with the ability to set a vision and get the right people in the right places to deliver on that vision and drive the business continually forwards.  To succeed in this role you will need to demonstrate that you have the ability to work effectively with a board of directors, which will include elected members.

Key Role Requirements

• Industry expertise – to lead strategy development and implementation
• Operational experience – proven experience in the sector
• Area management experience – track record in managing multiple locations
• Supplier relationships – bringing financial benefit, employee training
• Effective people management skills – attracting, developing, and retaining talent
• Creativity – bringing innovation, vison, resourcefulness and imagination
• Relationship skills – the ability to work with board members, council, existing site team

The post holder will be expected to work flexibly and the exact nature of the duties described above is subject to periodic review and is liable to change.

This job description is a representative document.  Other reasonably similar duties may be allocated from time to time commensurate with the general character of the post and its grading.

If you wish to have an informal discussion about this exciting opportunity, please contact SHOL.recruitment@sefton.gov.uk