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Vacancy Details

Customer Services Officer

Sefton Metropolitan Borough Council
Grade D £19,312 to £19,698 per annum
Community Equipment Store
Working Pattern:
Full Time
36 hours per week.
DBS Check:
Closing Date:
12/06/2021 at 23:55
Sefton Metropolitan Borough Council

Customer Services Officer
Community Equipment Stores, Aintree
Hours per week: 36 on a full-time permanent contract.

Hours are on a rota basis between 8.30am – 5.00pm

• The Community Equipment service provides both daily living equipment and nursing equipment to people in need living in the Sefton geographical area. You will assist in providing an effective and efficient equipment loan service to disabled people of all ages, including children, to support them in developing their full potential and maintaining their health and independence.

• The main duties will involve day to day administrative tasks, responding to telephone calls and visitors into Equipment Stores, arranging servicing and maintenance visits, ensuring all data is accurate, the use of the ELMS database, running reports and assisting the Customer Services Team in an extremely busy office.

The successful candidate must be motivated and committed, with a range of skills and experience to strengthen an established team. In exchange we can offer:

• Full support and supervision
• Induction and relevant training opportunities
• Pension scheme

In your application you will need to demonstrate how you meet the criteria within the Person Specification, giving examples where possible of your experience and how these skills and abilities have helped you achieved your team’s/organisation’s objectives.

Sefton Council is an Equal Opportunities employer and welcomes applications from all sectors of the community.


Equal Opportunities

Please note that all disabled applicants who meet the essential criteria for these jobs (as given in the Person Specification) and who want to apply under the Disability Confident Scheme will be invited to interview.

How to apply

Please apply online via the link provided.


Please note, we do not accept CV’s (unless specified on the advert).


Please fully complete the online application form.





Further information on this vacancy

This vacancy is now closed