Client Support Officer

  • Employer: Sefton Metropolitan Borough Council
  • Salary: Grade F (12-19) £26,421 - £29,777
  • Location: Magdalen House
  • Contract: Permanent
  • Working Pattern: Full Time
  • Hours: 36 hours per week.
  • DBS Check: No
  • Closing Date: 30/11/2023 at 23:59
  • Reference: ASC/23/262160

An exciting opportunity has arisen to join Adult Social Care’s Self Directed Support team. 

This post is to support social care clients, carers and families who receive social care support via a Direct Payment.    You will be responsible for reconciling client accounts, calculating balances and producing a reconciliation report highlighting any variances and re-claims.  The role will also include processing and payment of care bills for these clients.

The successful applicant will have experience of working in a finance setting, with excellent numeracy skills.  An ability to demonstrate attention to detail, and manage and prioritise your own workload is essential, as is experience of using Microsoft Office products, and an ability to learn new I.T. systems.

You must have experience of delivering a customer focused service and be able to communicate with vulnerable adults, as well as building partnerships with internal and external agencies.   

We are looking for a candidate who are self-motivated, can demonstrate a flexible and positive attitude and an ability to work on their own initiative with minimal supervision.


Equal Opportunities

Please note that all disabled applicants who meet the essential criteria for these jobs (as given in the Person Specification) and who want to apply under the Disability Confident Scheme will be invited to interview.

How to apply

Please apply online via the link provided.


Please note, we do not accept CV’s (unless specified on the advert).


Please fully complete the online application form.


Apply Online